Platinum Generation. is the sole owner of the information collected
on this site. We will not sell, share, or rent this information to others
in ways that differ from those disclosed in this statement. Platinum Generation. collects information from our users at several different
points on our website.
This Web site takes every precaution to protect our users’ information.
When users submit sensitive information via the Web site, their information
is protected both online and offline. When our registration/order form
asks users to enter sensitive information (such as credit card number),
that information is encrypted and is protected with the best encryption
software in the industry - SSL. While on a secure page, such as our
order form, the lock icon on the bottom of Web browsers such as Netscape
Navigator and Microsoft Internet Explorer becomes locked, as opposed
to unlocked or open, when you are just "surfing".
We request information from the user on our order form. Here, users
must provide contact information (e.g. name and shipping address) and
financial information (e.g. credit card number, expiration date). This
information is used for billing purposes and to fill customers’ orders.
If we have difficulty processing an order, this contact information
is used to contact the user.
A cookie is a piece of data stored on the user’s hard drive, containing
information about the user. Usage of a cookie is in no way linked to
any personally identifiable information while on our site. For instance,
by setting a cookie on our site, the user would not have to log in a
password more than once, thereby saving time while on our site. If a
user rejects the cookie, they may still use our site. The only drawback
to this is that the user will be limited in some areas of our site.
For example, the user will not be able to make fully utilize our mailing
list subscription tools. Cookies also enable us to track and target
the interests of our users to enhance the experience on our site.
The servers we use to run our website generate standard traffic log
files. We use these files to prepare aggregate traffic statistics for
our site. There is no personally-identifiable information in these log
files. We use IP addresses and cookie values to analyze trends, administer
the site, track users’ movements, and gather broad demographic information
for aggregate use.
We use an outside company to ship orders, and a credit card processing
company to bill users for goods and services. These companies do not
retain, share, store or use personally identifiable information for
any secondary purposes.
This Web site contains links to other sites. Please be aware that Platinum Generation. is not responsible for the privacy practices of other
such sites. We encourage our users to be aware when they leave our site
and to read the privacy statements of each and every web site that collects
personally identifiable information. This privacy statement applies
solely to information collected by the Platinum Generation. Web
site.
If a user wishes to subscribe to our newsletter, we ask for contact
information such as name and email address.
From time to time, our site requests information from users via surveys
or contests. Participation in these surveys or contests is completely
voluntary and the user therefore has a choice of whether or not to disclose
this information. Information requested may include contact information
(such as name and shipping address), and demographic information (such
as zip code and age range). Contact information will be used to notify
the winners and award prizes. Survey information will be used for purposes
of monitoring or improving the use and satisfaction of this site.
Users may be offered the option of subscribing to relevant mailing lists
at the time of purchase, for reasons of user convenience only. We send
all new mailing list subscribers a welcome email to verify subscription
information. We use some Platinum Generation. mailing lists to
post announcements regarding products, services, promotions, and a newsletter.
It is not necessary to subscribe to any Platinum Generation. mailing
list to use our Web site or buy our products
We communicate with the user to provide requested services and in regards
to issues relating to their account via email or phone. We also send
expiration reminder notices by email to users who have obtained a trial
license for one of our products.
Our users are given the opportunity to "opt-in" to having
their information used for purposes not directly related to our site
at the point where we ask for the information. For example, our order
form has an "opt-in" mechanism so users who buy a product
from us and who want to receive marketing material, can add their email
address to our lists. We only add users to our lists when they expressly
agree to be added.
Users of our site are always notified when their information is being
collected by any outside parties. We do this so our users can make an
informed choice as to whether they should proceed with services that
require an outside party, or not.
If we change our privacy policy, we will post notification of those
changes on our Homepage so our users are always aware of what information
we collect, how we use it, and under which circumstances, if any, we
disclose it. If at any point we decide to use personally identifiable
information in a manner different from that stated at the time it was
collected, we will notify users by way of an email. Users will have
a choice as to whether or not we use their information in this different
manner. We will use information in accordance with the privacy policy
under which the information was collected.
If you have questions about this privacy statement, please email Webmaster@platinumgenereation.com
